Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: February 14, 2026

Introduction

Welcome to EarnFlow ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Our Commitment: We are registered with the Corporate Affairs Commission of Nigeria (RC 9275314) and comply with the Nigeria Data Protection Regulation (NDPR).

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and services, or otherwise contact us.

Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us and the Services, and may include the following:

  • Identity Information: Full name, username, password, and date of birth
  • Contact Information: Email address, phone number, and physical address
  • Financial Information: Bank account details for withdrawals and payment processing
  • Social Media Information: Social media account details for task completion
  • Profile Information: Profile picture, preferences, and settings

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clicks, and interactions)
  • Location information (general location based on IP address)
  • Cookies and similar tracking technologies

How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below:

Purpose Description
Account Management To create and manage your account, provide customer support, and verify your identity.
Payment Processing To process withdrawals and payments, and manage your wallet balance.
Task Assignment To match you with relevant social media tasks and track your completion.
Communication To send you service updates, security alerts, and support messages.
Improvement To analyze usage patterns and improve our services and user experience.
Security To protect against fraud, unauthorized transactions, and other liabilities.

Sharing Your Information

We may share your information with the following third parties:

Payment Processors

We share your payment information with trusted payment processors such as Paystack, Flutterwave, and MonieFlex to process your withdrawals and payments securely.

Service Providers

We engage trusted third-party service providers to perform functions and provide services to us, including:

  • Cloud hosting and data storage
  • Analytics and performance monitoring
  • Customer support tools
  • Email communication services

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Note: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Security Measures We Take:

  • 256-bit SSL/TLS encryption for all data transmission
  • Regular security audits and penetration testing
  • Two-factor authentication (2FA) for account access
  • Strict access controls and employee training
  • Regular data backups and disaster recovery procedures

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

When you close your account, we will:

  • Delete your personal information within 30 days
  • Retain financial transaction records for 7 years as required by law
  • Anonymize usage data for analytical purposes

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right Description
Access Request a copy of the personal information we hold about you.
Correction Request that we correct inaccurate or incomplete information.
Deletion Request that we delete your personal information.
Restriction Request that we restrict processing of your information.
Portability Request a copy of your information in a machine-readable format.
Objection Object to our processing of your information.

To exercise any of these rights, please contact us at privacy@earnflow.ng

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

Significant Changes: For material changes to this policy, we will notify you via email or through a prominent notice on our website before the changes become effective.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

  • privacy@earnflow.ng
  • +234 800 123 4567
  • 123 Marina Street, Lagos Island, Lagos, Nigeria

Our Data Protection Officer can be reached at dpo@earnflow.ng